Customer Reviews
Don't Take Our Word for It β
Hear from Our Customers
With 100+ reviews across Google (4.9 from 59), Facebook (29, 100% recommend) and Trustpilot (12, rated 4.4 Excellent), our customers consistently praise the quality of our craftsmanship, our transparent pricing, and our stress-free installation process.
4.9
Google Rating
100+
Reviews: Google, Facebook & Trustpilot
200+
Installations Completed
Our media wall is just superb. Turns a non descript new build living room into something from a magazine! The young men who fitted it were very professional and so friendly. A small issue afterwards was dealt with so quickly and efficiently. That is the true measure of an excellent company. The follow up service was superb. Customer satisfaction is everything and they certainly delivered. Would have absolutely no hesitation in recommending them. Thank you.
William E.
Google review
West Lothian Feature Walls were very easy to work with. From first vist to the showroom till the job was finished. Good communication throughout and courteous and professional when the electrician (Euan) and installation team (Mark & Kyle) were at the house. No hesitation in recommending this company. Very happy with the job. Was gonna post some photos, but they don't do it justice. So much better in real life.
Alec S.
Google review
Can't praise Andy, Clare and their team highly enough, Mark, Tam & Darren did an absolutely fantastic job and were very friendly and nothing was a bother, they tidied up as they went and you wouldn't have known they were here. All round fabulous job, extremely happy and if anyone reads this review I would genuinely recommend West Lothian Media Walls, top notch from start to finish π not forgetting Gary & Euan who carried out some plumbing & electrical work to an excellent standard, thanks to all involved.
Sharon M.
Google review
I am absolutely delighted with my new media wall from West Lothian Feature Walls. From the first design visit through to installation, the whole experience was first class. Andrew took the time to understand exactly what I wanted and measured everything properly, and the design we agreed on was exactly what was delivered. The fit and finish are superb. The crystal marble panels look stunning, the electric fire is a real centrepiece, and every join, edge and detail has been finished to a very high standard. The installers were professional, tidy and clearly took pride in their work, and the wall was built floor to ceiling with everything lining up perfectly. The quality of the materials and workmanship speaks for itself, and the room has been completely transformed. It was worth every penny and I would not hesitate to recommend West Lothian Feature Walls to anyone thinking about a media wall. Delighted from start to finish.
Matthew
Google review
From visiting the showroom to completion, Claire, Andrew and the whole team were incredible, they took us through all possible options that fitted our budget and the vision we were seaching for in our living area. The installation team attended our property today, they confirmed at various points throughout the day that we were happy with the installation layout. After installation was complete, the team gave us a thorough demonstration off how all the features operated. The installation was impeccable and flawless workmanship is shown throughout. I would 100% recommend anyone in the central belt area looking for a media wall installation to look no further than West Lothian Feature Walls. Thank you to Claire, Andrew and the team.
Graeme M.
Google review
Excellent service from start to finish. Any issues were sorted with no problems. Fitters were great and nothing was a problem. Would recommend to anyone looking for a media wall. Thanks. Very happy customer.
Muriel I.
Google review
From start to finish, our experience with West Lothian Feature Walls was second to none. The service from Andrew & Claire was exceptional, and their team who installed our wall were courteous, helpful & fun! Nothing was too much trouble, we hit one or two obstacles but these were overcome with no stress, and reassurance for us. It's a big investment and that is recognised by all involved- but the finish is spectacular.... Not only my words, but of those who have seen our new wall. Thank you all involved in realising our vision and bringing to our living room.
Kath G.
Google review
West Lothian Feature Walls are an excellent company to deal with the process from start to finish was flawless. We could not of asked for better and the finished product is superb. If you are looking for a company to design and fit a feature wall they will do a fantastic job.
Michael R.
Google review
Fantastic team and a very professional smooth installation. The installation team were very courteous and kept us updated throughout the process. Highly recommend
Donald M.
Google review
What a fantastic service from start to finish βΊοΈ From going into the showroom, to the home visit when we were able to see samples in the room we were looking to transform, right through to the installation day itself. Andy was super welcoming from the get go, Claire provided us was great communication and kept us in the loop at each stage of the project. And Mark and Tam did a fantastic job with the installation itself. Would highly recommend the team!!
Lorna E.
Google review
The Media Wall installation went superbly today, Ewing had already completed the electrical work and was absolutely brilliant, then the guys came today, to install the Media wall and done an amazing job, me and my wife, love the finish and really pleased with the whole outcome. I will be spreading the word about your company at every opportunity and recommending your company and the installation team as a first class operation, and great value for money. For the overall experience, start to finish, it has been flawless! Great team, great customer service and great company, credit to your industry!
Paul L.
Google review
Top class service from this company. From the moment we were welcomed into the showroom by Claire, to Andrew coming all the way to survey and measure up, to the installation, all very professional, polite and knowledgeable. Our media wall is perfect, we are delighted with it. Thank you all.
Karen S.
Google review
West lothian feature walls transformed my mum and dads wall with the lovely Antonine and the wall panels at the side with all the lovely spot lights and strip lights. My mum has very good taste and knows what she likes when she seen it in the show room she knew that was the one she wanted. Thanks to claire and andrew and to the superb fitters mark and tam my mum and dad said they were lovely, very knowledgeable and easy going. My dad said they did a professional job and would highly recommend the whole company. Thanks guys ππ
Karen M.
Google review
Excellent service β meticulous, professional and diligent in all aspects from design to electrics and installation and customer care β cannot recommend highly enough.
Janine L.
Facebook review
Would highly recommend West Lothian Feature Walls, had my new feature wall fitted today by Andy and Tom and I'm very happy with the result from start to finish and also Claire for the prompt replies and information via email. Very professional.
Carol M.
Facebook review
Highly recommend! Andy & his team delivered exactly what we wanted and were very efficient. The media wall has been finished to a high standard and the service from them has been 5 star.
Helen M.
Google review
Great service from Andy and Claire from start to finish. They provide excellent communication and planning to create a fabulous feature media wall. Thank you for all your help.
Donna M.
Google review
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